Privacy Policy

1. Introduction

Welcome to KodLokasi, Malaysia's innovative location encoding system. This Privacy Policy explains how EARTH Info Sdn. Bhd. ("we," "our," or "us") collects, uses, and protects your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy applies to all interactions with KodLokasi services.

2. Information We Collect

2.1 Information You Provide

• Email Address: Collected when you join our waitlist or subscribe to updates
• Contact Information: When you contact us directly through email or other communication channels
• Feedback and Communications: Any messages, comments, or feedback you provide to us

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: Browser type, operating system, device type
• Analytics Data: Through Google Analytics to understand website performance
• Cookies: Essential cookies for website functionality and analytics

3. How We Use Your Information

• Service Communications: To notify you about KodLokasi launch updates and important announcements
• Customer Support: To respond to your inquiries and provide assistance
• Product Development: To improve our services based on user feedback and usage patterns
• Analytics: To understand website performance and user engagement
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services (e.g., Google Analytics, email services) that help us operate our website
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection: To protect our rights, property, or safety, or that of others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• We use HTTPS encryption for secure data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of data with reputable service providers

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request information about the data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from our communications at any time
• Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us at info@earthinfo.com.my.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, though this may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure adequate protection for such transfers through appropriate safeguards, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: